AutoNation.com Expands its Invoicing and Collections Systems
The brainchild of entrepreneur and Chairman Wayne Huizenga (Waste Management and Blockbuster Video), AutoNation is America’s largest retailer of both new and pre-owned vehicles. AutoNation owns and operates approximately 400 dealer franchises in 18 states and generates online sales through AutoNation.com as well as individual dealer websites.
Business Challenge
In keeping with its strategy to continue its aggressive growth and leveraging its eCommerce business model, AutoNation needed to effectively manage the billings and collections generated by the site’s lead referral programs.
Solution
AutoNation’s eCommerce division is now able to streamline its billing and collections process through Solutions@MBAF’s implementation of Microsoft Great Plains Software, which includes account receivables, collections management and integration management modules. Realtime information is now at AutoNation’s fingertips allowing for improved customer service, collections and business intelligence.
| BENEFITS |
| Seamless integration from eCommerce activities to accounts receivable and invoicing. |
| Increased collection capabilities that will allow AutoNation to easily handle its aggressive growth. |
| Access to real time customer history by regional sales offices. |
| Improved customer service and information exchange. |
| Expanded collection analysis capabilities to improve revenue recovery. |
| Easy modification of the system to meet their unique requirements. |
Accolades
Phil Dupree
“Solutions@MBAF has been very attentive to my needs. Local support is very important, and I know I can always count on them to provide it.”
Priscilla Arnold
Billing Manager
